He was wonderful. I am a big fan of both Secrets Capri and Secrets Silversands, but they are a bit different. Secrets Silversands Riviera Cancun: Secrets Silversands - See 13,199 traveller reviews, 13,346 candid photos, and great deals for Secrets Silversands Riviera Cancun at Tripadvisor. About … Alejandro at El Patio was the best waiter that we had while we were there. Dreams Riviera Cancun. The hotel has several pools, the main pool is where all of the activities are held and has a bustling party flair to it, but the resort also has several low-key pools where you can relax and read without being disturbed. The staff here are second to none. We arrived just as hurricane Franklin was winding down. This is our second Secrets resort in Mexico that we’ve stayed at and we are definitely now loyal Secrets fans. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. We returned on our last night and he did the same - bananas foster this time! Despite the heavy wind and rain the resort was beautiful! Special shout out to Miguel - your smile, fun personality and hospitality is contagious! Warm regards,Anahí AcostaSocial Media Coordinator. Ranked #15 of 39 hotels in Puerto Morelos and rated 4.5 of 5 at Tripadvisor. Perfectly situated along the Yucatan Peninsula and a mere 12 miles south of Cancun International Airport, Secrets Silversands is a perfect seaside escape. Sunny regards,Anahí AcostaSocial Media Coordinator. In addition, you can have eggs prepared to order and smoothies prepared on request. "The best advice when planning a wedding is to go with what your heart wants." Secrets Silversands Riviera Cancun is an adults-only resort that caters to guests’ every whim with its AAA Four Diamond reputation and all-inclusive offers. Book Secrets Silversands Riviera Cancun, Puerto Morelos on Tripadvisor: See 13,199 traveler reviews, 14,073 candid photos, and great deals for Secrets Silversands Riviera Cancun, ranked #15 of 39 hotels in Puerto Morelos and rated 4.5 of 5 at Tripadvisor. Dreams Riviera Cancun. We will be back. Turf war, drug related? I am sure it was from sitting on the chair. The water is warm and relatively calm. Review tags are currently only available for English language reviews. I will miss her eggs at home!We had one incredibly disappointing meal. They have copies of all of the restaurant menus there that you can review is you are having difficulty choosing where to dine.We met Roger Carillo the front desk manager at the manger’s reception. We have never been to Mexico or an all-inclusive hotel. The spa is beautiful and relaxing. It is hard to capture every wonderful aspect in a review, but, as I said at the outset, it is a resort that I highly recommend. I loved that I didn’t have to live through obnoxious drunks peeing in the pool or headache-inducing music. Phone: 1.866.GOSECRETS. May 3, 2017 - Best Cancun Wedding Photographer in the Riviera Maya. I wouldn’t go back to this area. Overall, we would definitely recommend this resort and would come back here, although we’d like to experience all the Secrets resorts in Mexico to be able to pick our favourite. Located next to Secrets Puerto Los Cabos is the Puerto Los Cabos Golf Course*, which is the only “composite” championship-caliber course in the area, made up of two 9 hole courses. Simple stuff that could and should be addressed. My husband and I spent 10 days at SSS in August for our anniversary. Here are a few things to be aware of:This is a small resort. Our massages were the best we've had! We are now looking for a place to stay for my husbands 40th in Feb. The front entrance welcome is not what it is in other hotels. But really, we were astounded at the terrible service because every single other experience we had with the service was phenomenal. Daily activities all day long, including shows every night, all included. It was quiet, peaceful and beautiful.Be careful if you sit on wet lounge chairs. Dear ooster74,It was a pleasure to be the host of such an important holiday, we are glad that you had a great honeymoon with Secrets Silversands.We are glad to read that you have enjoyed our staff’s attentive service and pool facilities. He knew exactly what room we were in and that we were celebrating our anniversary. Bring it up to the quality that we know and love of the Secrets brand. We are bringing our adult children with us this time to celebrate my husband’s birthday and we are counting the days! ( in addition, response to recent posts) - See 13,199 traveler reviews, 13,346 candid photos, and great deals for Secrets Silversands Riviera Cancun at Tripadvisor. We have been to other Secrets resorts and this would be the lowest rated one. Apparently, someone came from Preferred Beach area and started shooting. They did ask us to meet with someone after check-in was complete but we were anxious to get out to the pool, so we didn’t. He was wonderful. They will be gald to read your fantastic comments about their work. It was a pleasure having you and we appreciate that you have taken the time to share your experience on Tripadvisor. As members, I do expect more. My husband and I along with another couple are planning an early July trip to this region. The best part of this resort is the STAFF!!!!!! They did ask us to meet with someone after check-in was complete but we were anxious to get out to the pool, so we didn’t. We are very happy to read that you enjoyed your stay in our beautiful resort while you appreciated our Food & Beverage options, spa, Preferred Club and our entertainment activities. Mar, the hostess is wonderful and very friendly. Answer 1 of 16: I apologize if this is a duplicate post. Dear Brooke H,We would like to thank you for choosing our resort as your host on your recent honeymoon gateway to Secrets Silversands. But again, that’s not what everyone wants. The Secrets Silversands Riviera Cancun in Mexico. Four times around was 3 kilometers. This is a great resort to relax. Feb 22, 2019 - On the Riviera Maya coastline sits the lively Secrets Silversands Riviera Cancun, a AAA Four Diamond resort. I was VERY impressed! Drinks were Ok. We love you Gibron James! Dear Kimberley H,We appreciate the time that you have invested on writing an overview of your stay with Secrets Silversands. I emailed them early before work and received a response from Secrets Silversands less than 3 hours later. Ask pamelaa598 about Secrets Silversands Riviera Cancun, Ask jasmine1860 about Secrets Silversands Riviera Cancun, Ask Brooke H about Secrets Silversands Riviera Cancun, Ask Chris O about Secrets Silversands Riviera Cancun, Ask kimberley1968 about Secrets Silversands Riviera Cancun, Ask ilanagv about Secrets Silversands Riviera Cancun, Hotels near Secrets Silversands Riviera Cancun, Adults Only and Adult Friendly Resorts in Puerto Morelos, Hotels near Galeria Arte Zissimo arte contemporano, Hotels near (PCM) Playa Del Carmen Airport, We compared the lowest prices from 8 websites, We compared the lowest prices from 5 websites, We compared the lowest prices from 11 websites. Spa service was amazing. There were other perks as well, such as breakfast in bed and coupons for the resort amenities, alcohol upgrades, and priority on bigger rooms (we got a huge corner room with ocean views). We highly recommend doing the Preferred Members upcharge, which is essentially a VIP pass to certain things, including special concierges and a private lounge. The morning after our arrival, the groundskeepers were out in force and by mid-morning, you would never have guessed anything had happened.Check-in was quick and painless. We were very pleased with the service that we received from USA transfers at a fraction of the price that we typically pay for Amstar.We absolutely love this resort. It was damp when he sat on it. The shooting happened around 1:30pm. We look forward to have the pleasure of hosting you back in the near future. I highly recommend USA transfers for private transportation to and from SSS. It was our home away from home. The spa is beautiful and relaxing. She will remember your name and room number after your first visit. Secrets Silversands Experience unrivalled luxury at the 5-star Secrets Silversands property set on the beautiful Riviera Maya coastline. The entertainment staff is the BEST of any Secrets we've been to! Thank you on behalf of them.Once again, we thank you for taking the time to share the review of your experience with us. We did not attend every night, but when we did we thoroughly enjoyed the shows and the live entertainment at the bars. There is also coral on the edge of the water, which makes entering the ocean without water shoes very challenging. She also competed at the 2004 Summer Olympics, finishing 8th in her weight class.. She won a Silver Medal at the 2003 Pan American Games in Santo Domingo. From bike tours to the Yal-ku-lagoon, volleyball, aqua spin, archery, rifle shooting, yoga, tennis, cocktail classes and non-motorised water sports. First and foremost, the staff really makes your stay excellente! While we were in Mexico, there was a mass shooting at a local bar near Los Angeles only about 20 minutes away from where we lived. If it wasn't for the staff - I would not come back to this resort. I do wish the resort polices this more strictly as they do have signs up warning against doing this. Book Secrets Silversands Riviera Cancun, Riviera Maya on Tripadvisor: See 13,199 traveller reviews, 14,073 candid photos, and great deals for Secrets Silversands Riviera Cancun, ranked #15 of 39 hotels in Riviera Maya and rated 4.5 of 5 at Tripadvisor. shoes) and showed us where everything was located. We asked for a late check out and we were accommodated. The cost of photos is very reasonable. He made a special strawberry dessert at our table for us and prepared a happy anniversary plate to serve it on. 52K likes. Feel like exploring? Our room was gigantic, clean, comfortable and very well laid out. When we requested doubles it was a bit better. We never contacted him because we did not have any need (can’t imagine what anyone could need beyond what they provide here). Im getting married there October 22nd. But it is very intimate, and we liked that. Please accept our sincere apologies for any inconvenience you have experience during your stay.We really hope to have the opportunity to welcome you back and to regain your confidence with our service.Sincerely,Anahí AcostaSocial Media Coordiantor, This is the version of our website addressed to speakers of English in Canada. Our room was in a very private/quiet location. The preferred lounge is not updated and clean looking. It was a pleasure having you and we appreciate that you have taken the time to share your experience on Tripadvisor. Answer 11 of 108: Was there another shooting on the beach this week? As a guest at the hotel I can report that Yes a person was shot and killed yesterday ( Monday) at the south end of the Now Sapphire hotel ( where the kayaks/ boats are stored ). I got up early every morning and went out only the patio to respond to emails from work so I would not disturb my sleeping husband. We enjoyed starting every morning with mimosas here!There are numerous delicious restaurants. Has anyone gotten married at Secrets Silversands? And they were never pushy. Dreams Riviera. I love the beach, and now too afraid to go on it and to swim. Very easy to get a table. In all honesty, I believe they need to shut this resort down for a month and just do a quick update. Your safety is our top priority and we have extensive security procedures and protocols in place to ensure you have a secure and memorable experience during your stay. There were other perks as well, such as breakfast in bed and coupons for the resort amenities, alcohol upgrades, and priority on bigger rooms (we got a huge corner room with ocean views). He worked very hard to get the “perfect” photos. She will book the treatment that you want at a greatly reduced price.If you take the kitchen tour you will have opportunities to taste something at each stop on the tour. Once I started applying bug spray the problem was taken care of.Tips:During the manager’s reception you can get great deals on spa treatments. Best regards,Anahí AcostaSocial Media Coordinator. They have copies of all of the restaurant menus there that you can review is you are having difficulty choosing where to dine.We met Roger Carillo the front desk manager at the manger’s reception. If you have eaten lunch, you probably won’t be hungry for the samples. Drawbacks:I hate to even include anything negative, because the positives far outweighed the negatives here, but there were a couple of minor things that are worth mentioning.As noted in most reviews, there is a great deal of seaweed on the beach. Alejandro at El Patio was the best waiter that we had while we were there. This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC, Anahi A, Public Relations Manager at Secrets Silversands Riviera Cancun, responded to this review, This response is the subjective opinion of the management representative and not of TripAdvisor LLC. On our anniversary, Nov. 14, we were having lunch, and we heard shots! If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. As members, I do expect more. We have been going there 1 or 2 times a year for the past 10 years. Michele & John. This luxury property operates under the all-inclusive business model exclusively for adults in Riviera Maya. The hotel staff will only say the issue is being managed by the police. This is our second Secrets resort in Mexico that we’ve stayed at and we are definitely now loyal Secrets fans. The year our photographer was Juan. Although there are many, you can’t be guaranteed of getting one when you want it. We had a late afternoon return flight. We are also delighted to know that you have enjoyed the World Café’s buffet for breakfast and lunch.We sincerely look forward to welcome you back on a future occasion and provide you with the exceptional quality and service that characterize our brand and resort.Warms Regards,Anahí AcostaSocial Media Coordinator. We are very happy to read that you enjoyed your stay in our beautiful resort while you appreciated our Food & Beverage options, spa, Preferred Club and our entertainment activities. We enjoyed it every day!The drinks are a bit watered down. - Secrets Silversands Gazebo Wedding "I was hesitant to have a destination wedding at first because I didn't think many people would travel and also felt bad… However, if you are looking for a more modern feel, then Secrets Silversands is the way to go. Like all resorts I’ve been to, people reserve chairs early with towels and then it’s hard to find a seat later in the day. The room was cleaned at a consistent time each day. The hotel staff will only say the issue is being managed by the police. The special concierge desks were our go-to when trying to figure things out and plan events. As a guest at the hotel I can report that Yes a person was shot and killed yesterday ( Monday) at the south end of the Now Sapphire hotel ( where the kayaks/ boats are stored ). The couches in the lobby are dingy and stained. The pools were lovely. There is no walking, which is both good and bad. Bring it up to the quality that we know and love of the Secrets brand. $500 later, I was able to go home. Dear Brooke H,We would like to thank you for choosing our resort as your host on your recent honeymoon gateway to Secrets Silversands. We have never been to Mexico or an all-inclusive hotel. Jemmilyn: “Secrets Silversands seemed to check all our boxes. This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC, Anahi A, Public Relations Manager at Secrets Silversands Riviera Cancun, responded to this review, This response is the subjective opinion of the management representative and not of TripAdvisor LLC. ", followed by 207 people on Pinterest. Loved the restaurants being all in the same area. Fiesta Americana. The Entertainment Staff was the absolute best. We have been to other Secrets resorts and this would be the lowest rated one. Housekeeping staff great! The Mentalist show was amazing. But it didn’t matter to us as the pool sides are very nice and relaxing. The staff here are second to none. I am an electrical engineer for Nissan and I live in Livonia, MI. When we requested doubles it was a bit better. Secrets Silversands Riviera Cancun is a chic, ultra modern all-suite adult-only unlimited-luxury resort featuring 433 suites, over 43,000 sq ft of pool areas and expansive manicured gardens, exceptional dining options, several bars ranging from elegant to swim-up. To Secrets:There were a few standout employees over the course of our stay. (see pictures). Karla’s Sweet Fifteen Shooting * Special Events * XV Años – Sesión. 360° panorama photographer from USA, North America. Fiesta Americana Condesa. The stunning Secrets Akumal Riviera Maya is centrally located on one of the ... are filled with unlimited opportunities. Our massages were the best we've had! Bring lots of sunscreen. The special concierge desks were our go-to when trying to figure things out and plan events. We did not attend every night, but when we did we thoroughly enjoyed the shows and the live entertainment at the bars. Please, contact us directly, to take care of your next reservation in the best way possible.Sincerely,Anahí AcostaSocial Media Coordinator. I got bitten multiple times by mosquitoes while out there. In all honesty, I believe they need to shut this resort down for a month and just do a quick update. This worked perfectly for me but if you are looking for a loud and boisterous atmosphere, this is not the resort for you. Here, guests experience Unlimited-Luxury® amenities beginning with 24-hour room service, limitless top-shelf spirits, pool and beach wait service and more. We always try to get professional photos taken when we travel for our anniversary. Secrets Silversands offers the perfect blend of style, sophistication and sexiness in the Riviera Maya. The restaurant staff was great! Dylan, Mayra, Stephanie and Pepe . We look forward to have the pleasure of hosting you back in the near future. Review tags are currently only available for English language reviews. It did put a damper on our holiday. We were very pleased with the service that we received from USA transfers at a fraction of the price that we typically pay for Amstar.We absolutely love this resort. Sat on the white-sand beaches of the Riviera Maya, it’s got a top location for a picture perfect getaway. Ask pamelaa598 about Secrets Silversands Riviera Cancun, Ask jasmine1860 about Secrets Silversands Riviera Cancun, Ask Brooke H about Secrets Silversands Riviera Cancun, Ask Chris O about Secrets Silversands Riviera Cancun, Ask kimberley1968 about Secrets Silversands Riviera Cancun, Ask ilanagv about Secrets Silversands Riviera Cancun, Hotels near Secrets Silversands Riviera Cancun, Adults Only and Adult Friendly Resorts in Puerto Morelos, Hotels near Galeria Arte Zissimo arte contemporano, Hotels near (PCM) Playa Del Carmen Airport, We compared the lowest prices from 11 websites, We compared the lowest prices from 13 websites, We compared the lowest prices from 14 websites, We compared the lowest prices from 8 websites, We compared the lowest prices from 15 websites, Ventus at Marina El Cid Spa & Beach Resort, We compared the lowest prices from 5 websites. Thank you Mar. She will book the treatment that you want at a greatly reduced price.If you take the kitchen tour you will have opportunities to taste something at each stop on the tour. This worked perfectly for me but if you are looking for a loud and boisterous atmosphere, this is not the resort for you. Staff was wonderful! Some of the staff that stood out and made our honeymoon so special are, Mar, the hostess at World Cafe who always had a smile when she saw us, and helped us with our daily Spanish lesson. There were not any handles on the exterior of the sliding doors that exit onto the patio from our room. SM 12 MZ 31 Lote14-02. The food was amazing (I gained 5 pounds) our favorite restaurants were Bordeaux and Seaside grill. Secrets Silversands Riviera Cancun: Gun shots on Beach - See 13,199 traveller reviews, 13,346 candid photos, and great deals for Secrets Silversands Riviera Cancun at Tripadvisor. We have strived to deliver the most unforgettable experience to our valued guests.We sincerely look forward to welcome you back on a future occasion and provide you with the exceptional quality and service that characterizes our brand and resort. Secrets Silversands Riviera Cancun is ranked #51 among luxury hotels in Maya Riviera & The Yucatan by U.S. News & World Report. We are glad to know that you have found the views that characterize every suite of our resort as breathtaking. We returned on our last night and he did the same - bananas foster this time! The rooms are large but fixtures are rusting and warn. But really, we were astounded at the terrible service because every single other experience we had with the service was phenomenal. Your safety is our top priority and we have extensive security procedures and protocols in place to ensure you have a secure and memorable experience during your stay. Dear ooster74,It was a pleasure to be the host of such an important holiday, we are glad that you had a great honeymoon with Secrets Silversands.We are glad to read that you have enjoyed our staff’s attentive service and pool facilities. This wasn’t a huge deal, but if it had happened when we were dressed for dinner in nicer clothes, I would not have been happy. It was a pleasure having you and we appreciate that you have taken the time to share your experience on Tripadvisor. (see pictures). Take Advantage of Unlimited Connectivity at Secrets Resorts! Secrets Silversands August 13, 2019 by Secrets Resorts. Girls trip to the Secrets Silversands was amazing. I highly recommend having this done to commemorate your trip. However, once you get in, the water is beautiful! See more ideas about Secrets silversands, Secrets silversands riviera cancun, Resort. 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