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Customer Service DVDs A proven series of skill-driven training videos which cover the spectrum of customer service, customer success, client retention, help desk, telephone training and call center … Some customer service professionals seem to have a natural instinct for this, but with effective training and reinforcement, this is a skill that can be learned. Its unique nature calls for a unique approach. Telephone Customer Service and Phone Skills Training videos that teach basic telephone customer service skills and phone etiquette. These snappy, bite-size videos and e-learning courses explore how you can put the service back into your customer service. Trusted by over 30,000 HR leaders & trainers, these skill-driven videos will add instant credibility and proven content to your next customer service workshop, staff meeting or training session. What do you do when your customer has a problem? 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Use these affordable high quality training DVDs to teach employee phone skills and customer service. Learn why customers cancel and how to save them. Learn the fundamentals of customer service in a retail setting. Learn the do’s and don’ts of how to communicate over Email. Canity has a library of hundreds of bite-sized training videos covering the fundamentals of Customer Service through to deeper concepts that will take your team to a new level. The phone is one of the oldest and most personal customer service channels. It can be hard not to do this, but train your … Train your team online in just 5 minutes a day. Each of our 32 video lessons covers a different aspect of Phone … By continuing to browse or by closing this banner, you consent to the use of cookies. From first impressions to after sales, they use humour to ensure anyone who … Jeff Toister is an author, consultant, and trainer who helps customer service teams unlock hidden potential. 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