Journal of Interpersonal Violence 0 10.1177/0886260518807907 Download Citation. Posted on September 27, 2018 | Firm News. Bystander intervention training helps employees overcome these hurdles by teaching different techniques and strategies for responding, directly or indirectly. Delivering a clear, consistent message from the CEO and senior management that is backed up by the leaders’ actions tells employees the organization is serious about creating a safe, respectful workplace and providing training that … The rules that apply at school, apply at work. © Traliant, LLC. This technique focuses on disrupting the situation by distracting the harasser, the target of the harassment or both, depending upon the circumstances. Showing support and empathy for a target of harassment is an opportunity for employees to be allies. Bystander intervention training can create a sense of collective responsibility on the part of workers and empower them to be engaged bystanders in … She said the bystander piece is still a pretty new idea. About this course Many high-profile cases of workplace misconduct have one thing in common: lots of employees knew, but few did anything. Two established methods were offered for consideration: Workplace Civility Training and Bystander Intervention Training. What matters is being an ally, expressing support and sharing the responsibility for speaking up against abusive behavior. “Excuse me, Kai, I could use your help with a last-minute project.”. Confronting the harasser doesn’t mean jumping in and demanding the harasser stop. A bystander can disrupt and diffuse a potentially harmful situation by simply changing the subject and the mood. Employees should be reassured they are protected against retaliation for reporting incidents or providing information about a complaint. For bystander training to be effective, there has to be a workplace culture based on active employee involvement in creating an environment that’s good, safe and productive for everyone; one in which no one would think twice about confronting harassment behaviors because they understand how being risk-adverse in those situations only helps perpetuate bad actors and their bad behaviors. Reassuring a co-worker it’s not their fault also may help lessen the impact of the incident and alleviate their sense of isolation. Rather than simply highlighting what constitutes harassment, bystander training teaches employees how to … Active bystanders can be valuable allies in the workplace. While there are many ways the company can try to prevent and combat harassment, equipping our managers and employees with actual tactics to intervene when they witness harassment is perhaps even more powerful. Some organizations train “allies” – across dimensions of diversity – to help build inclusive workplaces in which employees trust that their colleagues will support them appropriately, even when they are not in the room. Under a new sexual harassment law in New York City, employers with 15 or more employees must train workers on bystander intervention as part of the annual training requirements. and sharing the responsibility for speaking up against abusive behavior. The EEOC task force concluded that the traditional, check-the-box training model must change from simply focusing on avoiding legal liability to preventing workplace harassment and promoting respect and civility. Confronting the harasser doesn’t mean being confrontational or jumping in to say something in the heat of the moment. Importantly, employees should be reassured that whether they are witnesses or targets of harassment, they will be protected against retaliation for reporting it. Trainings are 30 minutes long: Whether it’s using an anonymous hotline or speaking with HR, a manager, or other designated individual, encouraging employees to report harassment is key to prevention. Sexual Harassment in the Workplace - Bystander Intervention February 2018. While each situation is different, four best practices that bystanders can choose from in most cases are Disrupt, Confront, Support and Report. Some lawmakers agree. We will equip your employees with the right information on how to be an effective online bystander in the midst of workplace harassment using our proven 5D’s methodology; 98% of employees leave our training committing to intervene next time they witness disrespect or harassment. Training also reinforces the importance of exercising good judgment and taking action only when it’s safe to do so. The idea is that if harassers believe others will step in and tell them their behavior is not acceptable, they may be less likely to engage in misconduct. Vote ; 0. was mostly used on colleges campuses and in the military to teach techniques for preventing sexual assault. Bystander intervention training is the only research-backed solution for preventing workplace sexual harassment. What matters is saying or doing. Reforming bullies is very difficult, but training witnesses to intervene is an effective alternative. Having colleagues take on the role of active bystander for each other can be one of the most potent antidotes to a toxic work culture. Human behaviour is an interesting phenomenon. There is a chance that the aggressor may decide to channel their harassment towards the … Bystander communication training is designed with an actual, real workplace in mind. for a target of harassment is an opportunity for employees to be allies. The bystander effect is the phenomenon that occurs when a person needs help or is in danger, and most bystanders are reluctant to intervene and stand by without assisting. Make it clear that you are watching. A co-chair of the EEOC’s, Select Task Force on the Study of Harassment in the Workplace. By empowering employees to interrupt harassing behaviors and defuse potentially harmful situations, bystander intervention training can help prevent sexual harassment and promote a more respectful, inclusive workplace culture. And an added bonus is that this extends … Reporting misconduct is key to preventing it in the future, and active bystanders (like all employees) need to be familiar with their organization’s procedures and options for reporting incidents, whether that involves talking with a supervisor or HR manager or using an anonymous hotline or app. 0. Disrupt A co-chair of the EEOC’s Select Task Force on the Study of Harassment in the Workplace said that with leadership’s support, bystander intervention training could be a “game changer in the workplace,” creating a sense of collective responsibility that empowers employees to be engaged bystanders in preventing harassment. Some lawmakers agree. The EEOC task force concluded that the traditional, check-the-box training model must change from simply focusing on avoiding legal liability to preventing workplace harassment and promoting respect and civility. She said she has not had employers asking specifically for bystander intervention training, but her team has started incorporating it. Bystander Intervention Training Bystander intervention training is one of the most effective ways to empower employees to address and prevent harassment and discrimination in the workplace. Report But it should also go one step further and address bystanders’ roles directly. A few days ago a Melbourne colleague sent me a link to an interesting article published in The Age on January 29 th. If you have the appropriate software installed, you can download article citation data to the citation manager of your choice. Addressing the Bystander Effect in the Workplace. Confronting a harasser safely involves gauging whether to take action immediately or later. This technique focuses on disrupting the situation by distracting the harasser, the target of the harassment or both, depending upon the circumstances. Best Practices for Early Bystander Intervention Training on Workplace Intimate Partner Violence and Workplace Bullying. Bystander intervention is among the training topics required under New York City’s Stop Sexual Harassment Act in NYC, which applies to employers with 15 or more employees. Children are taught bystander training at work, yet adults never hear about it. Confronting the harasser doesn’t mean being confrontational or jumping in to say something in the heat of the moment. Instead of focusing on eliminating unwelcome behavior based on legally protected characteristics, this training approach promotes respect and civility as a means of reducing bullying or workplace conflict. Workplace Civility Training. It focuses on addressing microaggressions — the everyday slights and insults that can turn into harassing behavior over time — and teaches employees how they can spot red flags and intervene. Bystander intervention training helps employees overcome these hurdles by teaching different techniques and strategies for responding, directly or indirectly. Bystander Intervention affects the workplace because it is dependent on its employees to “do the right thing.” In choosing to intervene, the bystander’s liabilities include putting themselves at risk. Sometimes, all it takes is changing the subject or starting a conversation with the person being harassed. A one-time training session will not prepare employees to effectively serve in a bystander role. Bystander intervention training should be part of a holistic harassment prevention and communication strategy that begins with the right tone from the top. Talking directly with someone after an incident (‘Are you OK?’ ‘Can I help?’), offering to go with them to human resources or reassuring them it is not their fault can help alleviate the sense of isolation they may feel. The National Sexual Violence Resource Center, a nonprofit organization in Harrisburg, PA, describes an engaged bystander as someone who lives up to their responsibility to prevent sexual harassment by “intervening before, during, or after a situation when they see or hear behaviors that threaten, harass, or otherwise encourage sexual violence.”. “Hollaback’s bystander intervention training is a key component of Vox Media’s anti-harassment initiative and one that we found to be hugely beneficial. Speaking in a respectful way with the harasser after the incident about their inappropriate behavior and its effects on individuals and the organization may result in a change of attitude and behaviors in the future. You are welcome to reprint or adapt this document, under a Creative Commons Attribution-NonCommercial 4.0 International License, with credit to the original authors. Training also reinforces the importance of exercising good judgment and taking action only when it’s safe to do so. About Catherine Mattice Zundel. With a growing number of states enacting anti-harassment laws (including California, New York, Illinois, Connecticut, Maine, and Delaware), bystander intervention is likely to be a part of other mandated sexual harassment training. Bystander training specific to workplaces is offered by the YWCA in Regina. While each situation is different, among the tips and techniques for bystander intervention are Disrupt, Confront, Support, and Report. With the right knowledge, tools and motivation, bystanders can intervene and stop inappropriate behavior before it rises to the level of unlawful harassment. If you do traditional training every other year then do the bystander intervention training the other years. The Equal Employment Opportunity Commission (EEOC) has been an early advocate of bystander intervention training and its role in stopping abusive behavior from rising to the level of unlawful harassment. An integral part of a holistic approach to addressing workplace harassment, bystander intervention training can help move the conversation from awareness to action to prevention. The concept of bystander intervention, rooted in the military and on college campuses, is gaining traction among training and HR professionals and other workplace experts. Bystander intervention is more than a strategy and set of techniques—it’s becoming a cultural imperative as organizations explore new strategies to stop sexual harassment and foster a safe, respectful workplace. In the past, it has been typical to train once every 2 years, except in states that require it more often. Bystander intervention training should be part of a holistic harassment prevention and communication strategy that begins with the right tone from the top. What matters is saying or doing something and sharing the responsibility for speaking up against abusive behavior. More Than a Technique I would recommend that you do some sort of training every year. If you see something going down that looks wrong, just stand there and stare. Using bystander intervention training in the workplace. Andrew Rawson is the co-founder and chief learning officer of Traliant, a provider of online sexual harassment training. Many workplace harassment incidents don’t only involve the victim and the perpetrator. Americans With Disabilities Act (ADA) Training, Creating A Positive Work Environment Training, Drugs & Alcohol in the Workplace Training, Family and Medical Leave Act (FMLA) Training, Data Privacy, General Data Protection Regulation (GDPR) & Information Security, Drug & Alcohol Awareness on Campus Training, Interactive Compliance Training Video Library, Equal Employment Opportunity Commission (EEOC), Protected Classes Discrimination (Title VII), Data Privacy, GDPR & Information Security, State Sexual Harassment Training Requirements. Here are three bystander intervention techniques: Stare. As part of an ongoing harassment-prevention program, bystander intervention training is an effective tool in preparing employees to recognize unacceptable behavior and safely intervene. Before #MeToo, bystander intervention training was mostly used on colleges campuses and in the military to teach techniques for preventing sexual assault. Importantly, employees should be reassured that whether they are witnesses or targets of harassment, they will be protected against retaliation for reporting it. Managers and supervisors should be trained on their specific responsibilities to address and report objectionable behavior they observe or hear about. Once used primarily on college campuses and in the military, bystander intervention training is now recognized as one of the most effective ways to … I have seen this method work as a facilitator of bystander intervention trainings for over a decade. All rights reserved | Privacy Policy | New York, Los Angeles | info@traliant.com. Talking, directly with someone after an incident (‘Are you OK?’ ‘Can I help?’), offering to go with them to human resources or reassuring them it is not their fault can help alleviate the sense of isolation they may feel. The culture of silence surrounding workplace harassment has gotten in the way of legal … With new and expanded anti-harassment laws coming, expect to see more states and cities integrate bystander intervention into the training requirements for employers. Empower the Bystander This equips everyone in the workplace to stop harassment, instead of offering people two roles no one wants: harasser or victim, Ms. Rawski said. The Equal Employment Opportunity Commission (EEOC) has been an early advocate of bystander intervention training and its role in stopping abusive behavior from rising to the level of unlawful harassment. “What may be needed is something more like hands-on bystander intervention trainings, where employees learn and practice what to say, as opposed to only watching a video,’” Giardella said. By empowering employees to interrupt harassing behaviors and defuse potentially harmful situations, bystander intervention training can help prevent sexual harassment and promote a more respectful, inclusive workplace culture. A New Approach to Training This article by Andrew Rawson, Traliant’s Chief Learning Officer and Co-Founder, is reposted with permission from HR News (IPMA-HR), where it appears in the November 2019 issue. Confronting a harasser safely involves gauging whether to take action immediately or later. Another simple yet powerful way to be an active bystander is to talk directly with the target of harassment after an incident (“I saw what happened, are you OK?” “Would you like me to go with you to HR?”). Many bystanders remain on the sidelines due to a reluctance to get involved in awkward or threatening situations. DURATIONThis is a half-day course. Delivering a clear, consistent message from the CEO and senior management that is backed up by the leaders’ actions tells employees the organization is serious about creating a safe, respectful workplace and providing training that empowers them with the knowledge and skills they need to stop harassment and prevent future incidents. As an integral part of a holistic approach to addressing workplace harassment, bystander intervention training can help move the conversation from awareness to action to prevention. Next post Excluded from training opportunity due to maternity leave . Confront A task force co-chair said that with leadership’s support, bystander intervention training could be a “game changer in the workplace,” and create a sense of collective responsibility that empowers employees to be engaged bystanders in preventing harassment. Many bystanders remain on the sidelines due to a reluctance to get involved in awkward or threatening situations. 13 March, 2019 March 13, 2019. Despite studies showing that bystander training is one of the most effective ways to reduce harassment and bullying in a workplace, it’s still rare. To be relevant and engaging to employees who consume most of their information online and via videos, the new model of sexual harassment training uses interactive content that is tailored to the organization, realistic video scenarios and other eLearning tools to reinforce key concepts and behaviors. PREREQUISITES None. Today, as we experience a cultural shift from #MeToo to #NotHere, more HR professionals are recognizing the benefits of bystander intervention training in the workplace. While most of the studies regarding this phenomenon focus on extreme cases involving dangerous or traumatic events, it’s something that is also occurring within the workplace. By Neena Bhandari. Support In the era of #MeToo, bystander intervention training is gaining momentum as more and more employers see its value as part of an effective strategy to combat sexual harassment and foster safer, more respectful, and more inclusive workplaces. How to train bystanders and reduce workplace harassment. Lucie Mitchell investigates what bystander intervention training is and how it can be used as part of initiatives to counter sexism in the workplace. While each situation is different, four best practices that bystanders can choose from in most cases are Disrupt, Confront, Support and Report. Course details COURSE FEEPlease contact us to find out how we can customize a course on Bystander Intervention to meet the needs of your organization. The idea is that if harassers believe others will step in and tell them their behavior is not acceptable, they may be less likely to engage in misconduct. Bystander intervention training for the workplace can offer some tactics people may not have thought of. A 2016 report by the Equal Employment Opportunity Commission’s Select Task Force on Harassment in the Workplacerecommended that employers explore bystander intervention as one of the new types of training that may help prevent conduct from rising to the level of unlawful workplace harassment. Lawmakers are also recognizing the value of training individuals on how to safely intervene to stop harassment. Others don’t intervene because they don’t know how to do so in ways that are effective and safe. One of the positive outcomes of the #MeToo movement is a greater awareness and willingness of individuals who witness workplace harassment to take action to stop or report it. Instead, many members of the office or corporation may be aware that something illegal is occurring, yet never report a problem. Overcoming Reluctance Catherine Mattice Zundel, MA, SPHR, SHRM-SCP is President of consulting and training firm, Civility Partners, and has been successfully providing programs in workplace bullying and building positive workplaces since 2007.Her clients include Fortune 500’s, the military, several universities and hospitals, government agencies, small businesses and nonprofits. Sometimes, all it takes is changing the subject or starting a conversation with the person being harassed. Make sure you are training your employees seriously and often. Andrew Rawson, Chief Learning Officer and Co-Founder, Traliant. Bystander Effect of Workplace Harassment. The Active Bystander Training Company Challenging antisocial behaviour at work, on campus and in school “What hurts the victim the most is not the cruelty of the oppressor but the silence of the bystander” Elie Wiesel, Holocaust Survivor Lawmakers are also recognizing the value of training individuals on how to safely intervene to stop harassment. A task force co-chair said that with leadership’s support, bystander intervention training could be a “game changer in the workplace,” and create a sense of collective responsibility that empowers employees to be engaged bystanders in preventing harassment. One of the outcomes of the #MeToo movement is a demand for a new approach to sexual harassment training that encompasses behavior-based topics, such as bystander intervention, diversity and inclusion, and unconscious bias. Training magazine is the industry standard for professional development and news for training, human resources and business management professionals in all industries. You already voted! Under a new sexual harassment law in New York City, employers with 15 or more employees must train workers on bystander intervention as part of the annual training requirements. Empowering Bystanders The right approach to harassment prevention requires training that educates employees on these psychological and cultural factors. Reporting misconduct is key to preventing it in the future, and active bystanders (like all employees) need to be familiar with their organization’s procedures and options for reporting incidents, whether that involves talking with a supervisor or HR manager or using an anonymous hotline or app. Sometimes all it takes is starting a conversation with the harasser or the person being harassed. Bystander intervention is among the training topics required under New York City’s Stop Sexual Harassment Act in NYC, which applies … Please note you must register in advance for all trainings. Bystander intervention training builds the skills needed to behave as “active” rather than “passive” bystanders by teaching employees to: Recognize workplace violence and harassment and the wide range of behaviours which sustain violence and harassment; Challenge myths about workplace … bystander intervention training could be a “game changer in the workplace,” creating a sense of collective responsibility that empowers employees to be engaged bystanders in preventing harassment. As a Psychologist, I often observe the actions of others and reflect on why it is we behave and respond to the world in the ways that we do. The Chicago Tribune, New York Times and Harvard Business Review all published reports in the last year highlighting this research. One of the outcomes of the #MeToo movement is a demand for a new approach to sexual harassment training that encompasses behavior-based topics, such as bystander intervention, diversity and inclusion, and unconscious bias. Barbara J. Lassiter, Nancy S. Bostain, and Cheryl Lentz. Bystander intervention programs, like workplace harassment training generally, should be a process, not an event. To be relevant and engaging to employees who consume most of their information online and via videos, the new model of sexual harassment training uses interactive content that is tailored to the organization, realistic video scenarios and other eLearning tools to reinforce key concepts and behaviors. Today, as we experience a cultural shift from #MeToo to #NotHere, more HR professionals are recognizing the benefits of bystander intervention training in the workplace. … Ongoing communication, education, and support will. With new and expanded anti-harassment laws coming, expect to see more states and cities integrate bystander intervention into the training requirements for employers. Bystander intervention is a vital component in tackling bullying and harassment, as we all have a part to play in creating our workplace culture Through our everyday interactions we are challenging or enforcing social norms, we are leading by example and role modelling behaviour. Bystander Intervention 101 A Training Outline The People’s Response Team, Chicago, IL 1st Edition - March 2017 . Others don’t intervene because they don’t know how to do so in ways that are effective and safe. Involve the victim and the perpetrator do some sort of training every other year then do the bystander piece still. Confronting the harasser or the person being harassed must register in advance for all trainings exercising good judgment taking. It has been typical to train once every 2 years, except in states that require it more.. New and expanded anti-harassment laws coming, expect to see more states and cities integrate bystander intervention helps! 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